Hello friends due to the high volume and us allowing for a relaxing unrushed atmosphere, if you are going to be more than 30 mins late then we will only be able attend to your dog within the allotted time. This means you will have to bring your dog back. This is unfair to other dogs and to us. Muttedly Pawsome is all about making sure dogs get the best treatment. Please call if you are going to be late. We look forward to helping you and your dog. Keep smiling and groom on.